Platform Overview · 33 modules
The Whole Training Lifecycle. None Of The Bloat.
Six workflows cover everything from the first uploaded file to the audit that goes smoothly: create, verify, standardise, engage, grow, run. No HR modules, no shift rosters, no payroll — just training that sticks.
Create & Deliver
Your Files Become Structured Training
Most of your training material already exists. MagiLearn OS turns it into courses with owners, audiences and due dates — instead of a shared drive nobody opens.
Onboarding Path
New hire · joined Monday
- Brand & Service FoundationsCompleted
- Espresso Station BasicsIn progress
- Food Safety L1 QuizDue Friday
Assigned automatically on day one
Course Builder
Upload the videos, PPTs and PDFs you already have — each file becomes a lesson. Mix in text and links, set a final quiz, publish in minutes. AI drafting is an accelerator, never a requirement.
Selective Delivery
Every course has an audience: roles, locations (with team inheritance) or individuals. Out-of-scope staff never see it — not in the library, not in search, not in AI answers.
Members & Onboarding Paths
CSV import with dry-run validation, org tree with manager lines, and role-based onboarding paths that auto-assign on day one. Deactivation revokes every access instantly.
Template Packs
Industry packs install a working structure — roles, course shells, SOP outlines and certification rules — in one click, so a new workspace starts from proven bones, not a blank page.
Verify & Certify
Completion Is A Click. Competence Is Proven.
Four verification methods stack into a ladder — quiz, assignment, on-the-job observation, certification — so "trained" means someone can actually do the work.
Certifications
- Sarah ChenFood Safety L2 · Mar 2027Valid
- Marcus LimBarista Station · Aug 202630 days
- Priya NairTrial Class · Jul 2026Expired
Auto-recertification scheduled for 2 members
Quizzes & Assignments
Quizzes are scored on the server — no client tricks — and gate course completion. Assignments collect real work products, graded by a reviewer with structured feedback.
On-The-Job Observations
Skills are proven on the floor, not just on screen. Managers run mobile-friendly checklists — trial class delivery, opening procedure, service flow — and sign off with an audited record.
Certification & Auto-Renewal
Passing issues certificates with validity periods. Expiring certificates automatically re-assign the renewal course — your compliance matrix stays green without chasing anyone.
Certificates That Travel
Every pass produces a printable, shareable certificate tied to the exact course version and date — evidence that survives an audit or a job interview.
SOPs, Policies & Checklists
The Way You Work, Written Down And Alive
Procedures stop being laminated binders: SOPs carry versions and review cycles, policies collect per-person acknowledgement, and recurring checks run themselves.
On-The-Job Observation
Espresso Station · Marcus Lim
- Grind size checked and logged
- Milk steamed to 60–65°C
- Workspace reset between drinks
Signed off by Ava Wong · Shift Lead
SOP Builder & Review Cycles
Step-by-step SOPs with images and checklists, versioned on every change. Review cycles flag stale content to its owner — and one click turns any SOP into a micro-course.
Policy Acknowledgement
Policies require acknowledgement per person, per version — with timestamp and IP. When the policy changes, everyone re-acknowledges. Your audit trail writes itself.
Operational Checklists
Opening, closing, cleaning, safety walks — scheduled runs generate themselves, staff tick them off where the work happens, and misses surface on the dashboard the same day.
Engage & Improve
Learning That Feeds Back Into The Content
Questions, ratings and search behaviour flow back to authors — weak content gets flagged and fixed, and nobody has to hunt for answers.
AI Assistant
Collaborative Learning
Learners ask questions on lessons and rate courses; low-rated content is flagged for improvement and routed back to its author with the feedback attached.
Workshops & Cohorts
Monthly drip release followed by live discussion: .ics invites, attendance, reflections, facilitator notes and an AI summary that becomes a knowledge article.
Surveys & Feedback
Course evaluations, training needs analysis and anonymous pulses. Anonymous surveys never store identity and results stay hidden for groups under five.
Global Search
Cmd-K opens one search across courses, SOPs, policies and people — scoped to what the searcher may see, with the AI assistant one keystroke away for anything deeper.
Talent & Growth
See Who's Rising Before The Org Chart Does
Learning behaviour is a talent signal. MagiLearn OS scores it, maps the road upward, and turns your best people into content contributors.
Talent Signals
Sarah Chen · Senior Barista
86
High potential
Talent Signals
Velocity, mastery, initiative and consistency — scored from real learning behaviour, not gut feel. The board surfaces who learns fastest and who quietly helps others.
Career Paths
Career tracks map the skills and certifications each stage requires, so growth is a visible path — and every gap links straight to the course that closes it.
Expert Co-Creation
Internal experts draft courses from what they actually do. L&D reviews and publishes with credit — institutional knowledge stops leaving when people do.
Run & Measure
The Numbers Managers Actually Ask For
Live dashboards answer "who's behind, who's expiring, who's excelling" per team and location — and the routine work runs itself.
Announcement
Parent Communication SOP v3 Is Live
Updated complaint-handling steps take effect Monday — please read and confirm.
Dashboards & Exports
Completion, certification compliance and overdue assignments per team and location — live, filterable, CSV-exportable for the meeting that starts in five minutes.
Announcements & Automation
Targeted announcements with read confirmation, in-app and email notifications, and a daily sweep that re-assigns expiring certifications and sends the reminders.
Audit & Administration
Sensitive actions — permission changes, deletions, exports — land in an audit log. Workspace admins manage roles, branding and language from one settings surface.
The Full Index
All 33 Modules, And Who They're For
The same index that lives on the home page, expanded with the people each module serves. Every plan tier that includes a module includes all of it.
Build
Turn files and know-how into structured content.| Module | What it does | Built for |
|---|---|---|
| Course Builder | Videos, PPTs and PDFs become lessons you arrange and publish. | L&D & Authors |
| AI Drafting | Outlines, summaries and quizzes drafted for human approval. | L&D & Authors |
| SOP Builder | Step-by-step procedures with versions and review cycles. | Ops & L&D |
| Policy Acknowledgement | Per-version sign-off with timestamp and IP. | Ops & Compliance |
| Template Packs | Industry structures installed in one click. | New Workspaces |
| Expert Co-Creation | Your best people draft; L&D publishes with credit. | Internal Experts |
Deliver
Right content, right people, right time.| Module | What it does | Built for |
|---|---|---|
| Selective Delivery | Scope every course by role, team, location or person. | L&D & Managers |
| Members & Org Tree | CSV import with dry-run validation and manager lines. | Admins |
| Roles & Permissions | Permission keys enforced at the data layer. | Admins |
| Onboarding Paths | Auto-assigned on day one, with due dates. | New Hires |
| Announcements | Targeted broadcasts with read confirmation. | Managers |
| Notifications | In-app and email nudges that close the loop. | Everyone |
Verify
Proof of skill, not just completion.| Module | What it does | Built for |
|---|---|---|
| Server-Scored Quizzes | Pass marks that gate completion — no client tricks. | Learners & L&D |
| Assignments & Grading | Real work products, graded with feedback. | Learners & Managers |
| On-The-Job Observations | Checklists signed off where the work happens. | Managers |
| Certifications | Expiry dates with automatic recertification. | Compliance & Ops |
| Certificates | Printable, shareable proof for every pass. | Learners |
| Operational Checklists | Opening, closing and cleaning runs on schedule. | Outlets & Field Teams |
Engage
Where your people learn, ask and practise.| Module | What it does | Built for |
|---|---|---|
| Learner Home | One place for assignments, due dates and progress. | Learners |
| AI Assistant | Cited answers from approved content only. | Everyone |
| AI Roleplay | Rehearse hard conversations, scored on your rubric. | Frontline Staff |
| Global Search | Cmd-K across courses, SOPs and people you may see. | Everyone |
| Workshops & Cohorts | Attendance, reflections and .ics calendar invites. | Cohorts & Facilitators |
| Comments & Ratings | Questions on lessons; weak content gets flagged. | Learners & Authors |
| Surveys & Pulses | Anonymous feedback with a five-person threshold. | HR-Free Ops Teams |
Govern
Run, measure and brand the whole operation.| Module | What it does | Built for |
|---|---|---|
| Dashboards | Live workspace numbers for every manager. | Managers |
| Analytics & Exports | Completion, compliance and overdue — all CSV-exportable. | Managers & HQ |
| Talent Signals | Velocity, mastery, initiative and consistency, scored. | Leadership |
| Career Paths | The skills each stage requires, mapped. | Learners & Leadership |
| Audit Log | Sensitive actions recorded, always. | Admins & Compliance |
| White-Label OEM | Your name, colours, domain and email sender. | OEM Partners |
| Multilingual | Every member picks their own language. | Everyone |
| Daily Automation | Recertification sweeps and reminders, on schedule. | Ops & Compliance |
Feature Questions, Answered Directly
Can we build courses without using AI at all?
Yes. Upload files, arrange lessons, set a quiz and publish — entirely by hand; AI drafting is an optional per-course accelerator, and the AI page covers how drafts are reviewed.
What file types can become lessons?
Video, PPT, PDF, documents and images upload directly; each file becomes a lesson you can reorder. You can also write text lessons, embed links, and convert an existing SOP into a micro-course in one click.
How does selective delivery handle multiple locations?
Courses are scoped to roles, locations or individuals, and location scopes inherit down your org tree — scope a course to a region and every outlet under it is covered. Visibility scope is enforced at the data layer everywhere content surfaces — the security page shows the architecture.
Can managers see how their own team is doing?
Yes. Dashboards break down completion, certification compliance and overdue work per team and location, and every view exports to CSV. Managers also grade assignments and sign off observation checklists for their people.
Can people outside the L&D team contribute content?
Yes — that's the expert co-creation flow. Your best practitioners draft courses from what they actually do; L&D reviews, edits and publishes with the expert credited. Contributions never go live without review.
How do workshops fit next to self-paced courses?
Run them as cohorts: a monthly drip of content followed by a live discussion. The platform handles invites (.ics), attendance, reflections and facilitator notes, and the AI can turn the session into a draft knowledge article afterwards.